Support¶
Honest, specific reports are the most valuable thing you can send.
Where to start¶
- Something is not working? Try the Troubleshooting section first — the common cases (page will not open, drive disconnected, previews missing) each have a short article with safe steps.
- Ready to report it? Follow Reporting a problem — it lists exactly what to include so the problem can be reproduced and fixed quickly.
- Curious what diagnostics contain? See the Support report specification — what a diagnostics bundle includes, and the private data it deliberately excludes.
Contact
Email support@archivemind.app. Please include the points listed in Reporting a problem.