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Support

Honest, specific reports are the most valuable thing you can send.

Where to start

  • Something is not working? Try the Troubleshooting section first — the common cases (page will not open, drive disconnected, previews missing) each have a short article with safe steps.
  • Ready to report it? Follow Reporting a problem — it lists exactly what to include so the problem can be reproduced and fixed quickly.
  • Curious what diagnostics contain? See the Support report specification — what a diagnostics bundle includes, and the private data it deliberately excludes.

Contact

Email support@archivemind.app. Please include the points listed in Reporting a problem.